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Terms & Conditions - Sky Heaven Packers and Movers

Welcome to Sky Heaven Packers and Movers. Please carefully read the following terms and conditions before using our services. By using our services, you acknowledge and accept these terms and conditions in their entirety.

Services:

Sky Heaven Packers and Movers offers a range of packing and moving services including but not limited to residential moving, commercial moving, packing, unpacking, loading, unloading, transportation, and storage services.

Quotations:

We provide detailed quotations based on the information provided by the customer. The quotation includes the estimated cost of the services, the scope of work, and any additional charges. Quotations are subject to change if there are any variations in the requirements or circumstances.

Booking Confirmation:

A booking is considered confirmed only after the customer agrees to the provided quotation and pays the required deposit or advance payment. The booking date and time will be mutually agreed upon.

Cancellations and Refunds:

If a customer wishes to cancel a confirmed booking, they must inform Sky Heaven Packers and Movers in writing or by email. Depending on the notification period, cancellation fees may apply. If applicable, refunds will be made within a fair time frame.

Insurance:

Sky Heaven Packers and Movers may provide transit insurance coverage for the goods being transported as per the terms and conditions of the insurance provider. Any claims for loss or damage must be reported to us in writing within the specified time frame. We will assist the customer in the claim process, but the settlement will be subject to the insurance provider's terms and conditions.

Customer Responsibilities:

It is the customer's responsibility to ensure that all the belongings to be packed and moved are legal, safe, and allowed to be transported. The customer should also provide accurate and complete information regarding the inventory, addresses, and any specific requirements.

Delays and Force Majeure:

Sky Heaven Packers and Movers shall not be held liable for any delays or failure to perform the services due to circumstances beyond our control, including but not limited to natural disasters, government regulations, labor disputes, or transportation disruptions. In such cases, we will make reasonable efforts to minimize any inconvenience caused.

Liability:

While Sky Heaven Packers and Movers takes utmost care in handling and transporting your belongings, we shall not be held liable for any loss, damage, theft, or breakage unless caused by our negligence. Our liability, if any, will be limited to the terms and conditions of the insurance coverage or up to a reasonable amount determined by us.

Payment:

The customer agrees to make the payment for the services as per the agreed terms. In case of any outstanding dues, Sky Heaven Packers and Movers reserves the right to withhold or retain the customer's goods until the payment is settled.

Dispute Resolution:

Any disputes arising out of or in connection with the services provided by Sky Heaven Packers and Movers shall be resolved amicably through negotiations between the parties. If a resolution cannot be reached, the matter may be referred to arbitration or the appropriate legal authorities as per the applicable laws.

Modification of Terms:

Sky Heaven Packers and Movers reserves the right to modify or update these terms and conditions at any time without prior notice. The updated terms will be effective from the date of posting on our website or as otherwise communicated.

You acknowledge that by using our services, you have read, understood, and agreed to these terms and conditions. If you have any queries or need more information, please contact us before proceeding.